Sebastian Flick

I had the pleasure of working with Sebastian Flick for several years. He was one of the first people to join our team and stayed until the very end – a level of loyalty you don’t see often. Sebastian has incredible depth in AI and a rare ability to translate complex ideas into solutions that really work. On top of that, he’s a natural when it comes to customer relationships. He understands people, connects easily, and always goes the extra mile. After leaving, he founded Branchly, a company that’s already making a real impact, which shows both his vision and execution skills. He’s dependable, genuine, and someone you can trust completely. I’m grateful I got to work alongside him.

Ich bin beeindruckt von deiner Lösungsorientierung! Wir arbeiten jetzt ziemlich genau ein Jahr zusammen und du/ihr seid keine klassischen Softwarelieferanten, sondern wirklich starke Partner, die auch bei kurzfristigen Änderungen oder komplexen Fragestellungen da sind, um die beste Lösung für uns zu finden. Das ist in einer Welt von Tickets, die dann manchmal tagelang liegen bleiben, bevor sie überhaupt irgendwer sieht, Gold wert. Danke dafür!

Lieber Sebastian, ich kann mich nur bedanken. Eure Expertise, das Team und Euer Enthusiasmus hat unser Travel-Chatbot-Projekt entscheidend vorangetrieben. Eure Lösung ist mittlerweile bei uns im Unternehmen in verschiedenen Bereichen erfolgreich im Einsatz.

Ich schätze an Sebastian seine absolute Kundenorientierung, die Fähigkeit, sich in Kundenbedürfnisse hineinzudenken und Probleme gemeinsam zu lösen – ohne dabei vorgefertigte Lösungen nutzen zu wollen. In unserer Zusammenarbeit haben wir gemeinsam ein Produkt entwickelt, das unseren Bedürfnissen entsprach. Dabei konnten wir uns jederzeit darauf verlassen, dass der „Customer Success“ für ihn im Fokus steht. Jederzeit würden wir wieder gemeinsame Projekte bearbeiten.

I have enjoyed working with Sebastian / Basti as we started the business in the Dutch / Nordic region for e-bot7. Positive in collaboration, really engaged with customers and consistently delivering the contract extensions and upsells for customers. Great asset to any growth / customer focused organisation.

In my role in the Customer Operations team at e-bot7, I work closely with Sebastian on a daily basis. Our collaboration is exceptionally effective and goal-oriented. I appreciate his customer focus and his creativity to always find suitable solutions. He has the ability to see a goal over obstacles and act accordingly to achieve it. With his approach of always challenging me and not standing still, he also supports me to grow beyond myself. I look forward to many more successful projects together.

Working with Sebastian was fantastic. He’s always pleasant to work with, quick to respond and full of information. We’ve worked together on a chatbot project for the public sector for almost a year. His insight and knowledge of his business and industry have proven extremely beneficial to the success of our account. Coupled with his strong work ethic, Basti is a great asset.

Basti’s experience within e-bot7 and Conversational AI is vast, making him a great trusted advisor for colleagues, potential and/or existing clients. Coupled with his strong work ethic and desire to succeed, Basti is a great asset for e-bot7. Outside of the office, he’s also a nice guy to share a beer with.